Terms of Service

Cineluce Terms of Service

Last Updated: 6 October 2025

Welcome to Cineluce, LLC (“Cineluce,” “we,” “us,” or “our”). These Terms of Service (“Terms”) govern your access to and use of the Cineluce websites, dashboard, submission portals, and related services (collectively, the “Services”). By creating an account, submitting titles or materials, reviewing titles, or otherwise using the Services, you agree to be bound by these Terms and our Privacy Policy (collectively, the “Agreement”).

Arbitration & Class Waiver Notice: This Agreement contains a binding arbitration clause and a class action/jury trial waiver. Please read Sections 12–13 carefully.

1.) Our Services

(a.) Eligibility
You must be 18+ (or 13–17 with verified parental consent) to use the Services. You may use the Services only in compliance with these Terms and all applicable laws.

(b.) Accounts
If you create an account on behalf of a company or organization, you represent that you are authorized to bind that entity and “you” includes that entity. You must keep your registration information accurate and your credentials secure. You are responsible for all activity under your account. Notify us promptly of any unauthorized use.

(c.) Limited License
Subject to these Terms, Cineluce grants you a non-exclusive, non-transferable, revocable license to access and use the Services for their intended purpose. We reserve all rights not expressly granted.

(d.) Service Changes; Suspension
We may modify, suspend, or discontinue any feature at any time. We may suspend or terminate accounts that violate this Agreement or applicable law. If we terminate for our convenience a prepaid feature (if any), we’ll refund the unused portion. If we terminate for your breach, no refunds are due.

(e.) Territory; Compliance
The Services are operated from the United States. You are responsible for compliance with all applicable laws where you use the Services, including export controls and sanctions rules.

2.) Roles & Supplemental Agreements

Cineluce operates as a film distributor connecting filmmakers with streaming platforms (“Platforms”). Specific business terms (e.g., commission, rev-share, deliverables, exclusivity, takedowns) are set in role-based supplemental agreements, each incorporated into these Terms:

  • – Filmmaker Agreement (submission, rights grant, deliverables, QC, payment/escrow, takedowns)
  • – Platform Agreement (screeners, evaluation access, licensing, reporting, payment/escrow, security)

If any conflict exists, the applicable supplemental agreement controls for that subject matter. Rights-transfer (e.g., license agreements between Filmmaker and Platform) may be executed via the Services; Cineluce facilitates but is typically not a party to those inter-party licenses unless explicitly stated.

3.) Content; Rights; Delivery

(a.) “Your Content”
“You/Your Content” includes any titles (features, shorts, series/episodes), trailers, artwork, stills, synopses, credits, cast/crew, EPK, accessibility files (subs/CC/SDH), dubs, music cue sheets, metadata, documentation, and other materials you provide.

(b.) Submission; No Guarantee
Submission does not guarantee acceptance, curation, or licensing to any Platform. Cineluce may accept, reject, or remove Your Content at its discretion.

(c.) License to Cineluce (Operational License)
To operate the Services and fulfill distribution workflows, you grant Cineluce a non-exclusive, worldwide, sublicensable, transferable license to host, encode/transcode, reproduce, adapt, create technical derivatives, watermark, display, and deliver Your Content (and associated materials/metadata) to Platforms; to create and use excerpts and promotional materials to market Your Content on Cineluce and to Platforms; and to use associated names, logos, and likenesses for identification and promotional purposes. This license is limited to the operation and promotion of the Services and of Your Content.

(d.) Platform Requirements; QC
Platforms may require specific technical, ratings, and editorial specifications (e.g., codecs, frame rates, captions, territory filters, ratings, imagery restrictions). You are responsible for meeting those specs. If you elect for Cineluce or its vendors to perform fixes, you authorize us to arrange those services at the posted rates and to deduct approved fees from payments otherwise due via escrow or settlement.

(e.) Edits & Compliance
Where legally or contractually necessary (e.g., to comply with technical specs or censorship/rating requirements), you authorize Cineluce to prepare compliant deliverables (e.g., muted words, blurred logos) without altering the narrative meaning. Any such deliverables are deemed part of Your Content.

(f.) No Circumvention
To protect marketplace integrity, you agree not to circumvent Cineluce in connection with any title, negotiation, license, or payment introduced or facilitated through the Services during your listing and for 12 months thereafter, unless expressly permitted in writing.

4.) Payments, Escrow, Fees

(a.) Escrow & Flow of Funds
Cineluce may provide or integrate a secure escrow/payment service (e.g., a third-party escrow provider). Funds related to deals made via the Services (e.g., license fees, MGs, rev-share settlements) are held and released per the applicable agreement and deal terms.

(b.) Fees & Commission
Cineluce’s fees and commission are stated in your supplemental agreement(s) or deal memo (e.g., % of gross receipts from a Platform, fixed service fees, or both). Cineluce may deduct its fees/commission and approved charges (e.g., agreed QC/redelivery costs, chargebacks, bank fees, taxes withheld by law) from amounts otherwise payable.

(c.) Reporting; Timing
Accounting, reporting, and payment frequency follow the applicable agreement (e.g., monthly/quarterly). You are responsible for maintaining current payout details and tax forms. We may withhold payment until compliance and payout info is complete.

(d.) Taxes
You are responsible for your own taxes. Where required by law, Cineluce or its payment/escrow provider may withhold and remit taxes.

5.) Prohibited Conduct

You will not:

  • – Upload content without sufficient rights, clearances, or releases; infringe third-party IP; or misrepresent chain-of-title.
  • – Harass, defame, or abuse others; post unlawful, obscene, or hateful content.
  • – Bypass or tamper with security/DRM/watermarks; copy/record screeners; share unauthorized links or credentials.
  • – Manipulate deal terms or metrics; scrape, spider, or overload the Services; send spam or malicious code.
  • – Use the Services for unlawful purposes or in violation of export/sanctions laws.

Violation may result in removal of content, suspension, termination, and legal action.

6.) Representations & Warranties (Filmmakers)

You represent and warrant that:

  • 1. You have full authority to enter this Agreement and grant the rights herein.
  • 2. You own/control all necessary rights in Your Content (including underlying works, music, artwork, names/likenesses) to enable use under these Terms and any deal terms with a Platform.
  • 3. Your Content does not infringe third-party rights, violate privacy/publicity rights, defame anyone, or violate laws.
  • 4. Deliverables and metadata are accurate, complete, and compliant with applicable specs.
  • 5. E&O insurance: If required by a Platform (or by Cineluce for a specific deal), you will provide evidence of errors & omissions coverage naming Cineluce and the Platform as additional insureds prior to delivery.
  • 6. You are responsible for all third-party payments due in connection with the production and delivery of Your Content (e.g., guild/union, music, cast/crew, locations), except as expressly assumed by a Platform in a signed agreement.

7.) Representations & Warranties (Platforms)

You represent and warrant that:

  • 1. You are a bona fide service with authority to evaluate and license audiovisual content for your channels/territories.
  • 2. You will use screeners and materials solely for evaluation and internal workflows; you will maintain reasonable security and confidentiality.
  • 3. You will honor license terms executed via the Services, provide accurate usage/royalty reports where applicable, and pay amounts due through Cineluce’s approved payment flow.

8.) Intellectual Property; Platform & Service Materials

Except for “Your Content,” all software, interfaces, branding, and content made available by Cineluce are owned by Cineluce or its licensors. Except as permitted by this Agreement, you may not copy, modify, distribute, reverse engineer, or create derivative works of the Services or their contents.

9.) Confidentiality; Use of Information

You may receive non-public information about Cineluce, other users, deal terms, or Platform requirements (“Confidential Information”). You will (i) use it only for the Services; (ii) protect it using at least the safeguards you use for your own confidential info; and (iii) not disclose it to third parties, except to advisors under comparable confidentiality or as required by law (with prompt notice to Cineluce where lawful). Cineluce may aggregate and de-identify data for analytics and service improvement.

10.) DMCA & Takedowns

Cineluce respects copyright. If you believe material on the Services infringes your rights, send a notice compliant with 17 U.S.C. §512(c)(3) to dmca@cineluce.com (or the posted address in our DMCA Policy). We may remove or disable access to the material and, where appropriate, terminate repeat infringers.

11.) Security; DRM; Watermarking

Cineluce uses industry-standard measures (e.g., secure streaming, DRM, forensic watermarking) to protect screeners and files. You must not attempt to disable or circumvent these controls. We may immediately suspend or terminate accounts that compromise security or leak content and seek appropriate legal remedies.

12.) Arbitration

Binding Arbitration. Any dispute, claim, or controversy arising out of or relating to this Agreement or the Services (each, a “Claim”) will be resolved by binding arbitration administered by the American Arbitration Association (AAA) under its Commercial Arbitration Rules. The seat and venue will be Maricopa County, Arizona, before a single arbitrator. The Federal Arbitration Act governs enforceability. Either party may seek provisional injunctive relief in court to protect IP, confidentiality, or security pending arbitration. Small claims matters may be brought in small claims court if eligible.

Opt-Out: New users may opt out of arbitration within 30 days of first acceptance by emailing legal@cineluce.com with subject “Arbitration Opt-Out,” including your full legal name and account email.

13.) Class Action & Jury Trial Waiver

All Claims must be brought in your individual capacity and not as a class member or representative. No class actions, class arbitrations, or jury trials. The arbitrator may award relief only to the extent necessary to resolve your individual claim(s).

14.) Disclaimers

THE SERVICES AND ALL MATERIALS ARE PROVIDED “AS IS” AND “AS AVAILABLE.” CINELUCE DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. WE DO NOT GUARANTEE ANY SELECTION BY A PLATFORM, ANY DEAL OUTCOME, OR ANY COMMERCIAL PERFORMANCE. YOU ASSUME ALL RISK FOR YOUR USE OF THE SERVICES.

15.) Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY LAW, CINELUCE (AND ITS OFFICERS, DIRECTORS, EMPLOYEES, AND AFFILIATES) WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES (INCLUDING LOST PROFITS, REVENUE, GOODWILL, OR DATA). CINELUCE’S AGGREGATE LIABILITY FOR ANY CLAIM WILL NOT EXCEED THE AMOUNT YOU PAID TO CINELUCE FOR THE SERVICES IN THE 12 MONTHS BEFORE THE CLAIM AROSE (OR $0 IF YOU PAID NOTHING). SOME JURISDICTIONS DO NOT ALLOW LIMITATIONS OF IMPLIED WARRANTIES OR CERTAIN DAMAGES; WHERE PROHIBITED, THESE LIMITS APPLY TO THE MAXIMUM EXTENT PERMITTED.

16.) Term; Termination; Effects

You may stop using the Services at any time. Cineluce may suspend or terminate your account for breach, unlawful conduct, or risk to content/security. Effects: All rights granted to Cineluce that are necessary to honor existing licenses, collections, settlements, audit, and legal obligations survive. Non-circumvention survives for the stated period. Accrued payment obligations survive.

17.) Governing Law; Venue

This Agreement is governed by the laws of the State of Arizona, excluding conflict rules. Subject to arbitration, the exclusive venue for permitted court actions is in the state or federal courts located in Maricopa County, Arizona, and you consent to personal jurisdiction there. The U.N. CISG does not apply.

18.) Changes to These Terms

We may update these Terms. We’ll post the revised version with a new “Effective Date,” and we may notify registered users of material changes by email or in-product notice. Continued use after changes constitutes acceptance.

19.) Miscellaneous

  • – Independent Contractors. The parties are independent contractors; no agency, partnership, fiduciary, or joint venture is created.
  • – Assignment. You may not assign this Agreement without our prior written consent. We may assign or transfer it in connection with a merger, acquisition, or sale of assets.
  • – Notices. Legal notices must be sent to legal@cineluce.com and by mail to the address below.
  • – Severability; Waiver. If any provision is unenforceable, the remainder remains in effect. No waiver is effective unless in writing.
  • – Force Majeure. Neither party is liable for delays/failures due to causes beyond reasonable control (e.g., acts of God, outages, strikes, war, government actions).
  • – Entire Agreement. These Terms, the Privacy Policy, and any role-based supplemental agreements constitute the entire agreement and supersede prior or contemporaneous understandings on the subject.

20.) Contact

Cineluce, LLC
Email: support@cineluce.com (general) | legal@cineluce.com (legal)
Mail: Phoenix, AZ, United States of America